Our policies
Clarification Text
Information on the Protection of Personal Data
ALOCAR CAR RENTAL LIMITED. As Ş., protecting the privacy of our customers' private lives, especially protecting their fundamental rights and freedoms, and ensuring and protecting information security are among our priority principles; We would like to inform you about "Protection of Personal Data".
Your Personal Data,
• Execution of rental offer and sales processes, payment-refund transactions, after-sales support, evaluation of requests and complaints, customer relations and information processes.
• Conducting and auditing legal business activities, sharing data with authorized public institutions and organizations in line with the legislation and ensuring data security
• Taking company security camera and call center audio recordings for security purposes, determining solvency, making necessary reports, improving the website
• Within the framework of marketing activities for our products and services, telephone calls, electronic messages, surveys, etc. As stated in Article 5 (2) of the KVKK for the purposes of communicating through and carrying out personalized marketing activities, c) It is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or execution of a contract" and "f) The personal data of the relevant person is We may process data within the scope of "it is necessary to process data for the legitimate interests of the data controller, provided that it does not harm the rights and freedoms of the data controller."
Collection Method and Legal Reason for Your Personal Data
Your personal data, in order to fulfill the purposes of carrying out the relevant processes and based on Articles 5 and 6 of the KVKK; We can collect it through our branches, our website, our call center, our business partners, orally, in writing or electronically.
To whom can your personal data be transferred and for what purpose?
Your personal data for purposes within the scope of laws and legislation;
- Regulatory and supervisory authorities, competent authorities that will determine your location in case of an emergency call, public institutions or organizations that are expressly authorized to request your personal data under the laws to which they are subject,
- Within the scope of the stated purposes, business partners, supplier and contractor companies, banks, credit risk and financial institutions and other real or legal persons
- Third parties from whom we receive consultancy, including tax and similar consultants, mandatory persons related to legal proceedings, institutions and organizations and auditors, and without limitation, business partners and third parties from whom services are received for the above-mentioned purposes, at home and abroad, can be transferred to authorized persons and organizations.
Storage and Security of Your Personal Data
Your personal data will be stored as long as the purpose of providing/collecting/storing the information is valid, and it will continue to be processed by us or kept/stored by public authorities, if necessary, subject to legislation and legal periods, in order to respond quickly to your needs and requests. Necessary security measures will be taken by us to ensure that stored and recorded data are not lost and to prevent unlawful use.
Your Rights Regarding the Processing of Personal Data
By applying to our company in accordance with Article 11 of KVKK, your personal data;
a) learning whether it has been processed or not,
b) If it has been processed, to request information about it,
c) learning the purpose of processing and whether they are used for their intended purpose,
d) knowing the third parties to whom it is transferred,
d) Request correction of any incomplete or incorrect processing,
e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,
f) To request that the transactions carried out in accordance with paragraphs (d) and (e) be notified to third parties to whom personal data is transferred,
g) To object to the emergence of a result that is unfavorable to the person by analyzing it exclusively through automatic systems,
g) has the right to demand compensation for the damage in case of damage due to illegal processing.
Depending on legislative changes, the principles shared here may change. In case of changes, necessary announcements will be made on our website, and we recommend that you visit our website regularly to be informed about these changes. We would like to point out that you can submit your requests regarding your personal data in writing via the "Application Form for Personal Data" or to our company's address Güzelyurt Mahallesi, İnceler Sokak No:9 Aksu/ANTALYA (via Notary, registered letter, etc.).
