Rental Conditions
General Rental Conditions
The renter with this contract is ALOCAR VEHICLE RENTAL LIMITED COMPANY. has rented the vehicle defined in this rental agreement (will be referred to as "vehicle" in this agreement) to the TENANT whose name and address are stated in the agreement. ALOCAR CAR RENTAL LIMITED. It will hereinafter be referred to as ALOCAR in this agreement.
1. The TENANT declares and undertakes to use the vehicle in accordance with the conditions specified in this agreement (rental period, return location, etc.), to pay the rental fee and to accept the general sales conditions. By signing the contract, the TENANT accepts all liabilities arising from him/her personally. All notifications made to the address declared by the TENANT on the contract will be deemed valid.
2. Any changes or additions to the terms and conditions of the contract are void unless in writing.
3. TENANT accepts and undertakes that he/she has already consented to the contractual and legal payments arising from the rental being withdrawn from the credit card presented at the beginning of the rental.
4. Invoices to be issued due to this rental agreement will be issued electronically in accordance with the Tax Procedure Law and will be sent to the e-mail address provided by the TENANT. TENANT accepts and undertakes in advance that he/she knows and approves this situation. Unless otherwise agreed in writing, an external paper invoice will not be notified to the TENANT. All responsibility for the accuracy of the e-mail address provided by the TENANT belongs to the TENANT. Incorrect e-mail address, being out of use, etc. In such cases, if the invoice cannot be delivered, the TENANT accepts and undertakes that he/she cannot make any demands from ALOCAR under any name. In this case, ALOCAR will not have any liability.
5. The TENANT will return and deliver the vehicle, its spare wheel, all tires, vehicle documents, accessories and equipment, to the ALOCAR office in the city where the vehicle was rented or at another location specified in the contract, on the specified day.
TENANT shall apply to ALOCAR for all extensions and obtain ALOCAR's approval. In the extensions made without approval, it has been accepted by the parties that the TENANT kept the vehicle illegally. In case of day extensions upon the tenant's request, the price can be recalculated in the ALOCAR System and an extension can be made with a price higher than the initial rent/day amount. This situation is related to the current occupancy.
TENANT must provide navigation device, baby seat, snow tires, etc. for the rented vehicle. If he requests additional services, he is obliged to pay the additional fee.
6. The vehicle will not be used in the following ways:
a) Transporting passengers or goods in exchange for open or secret income,
b) Pushing or pulling any vehicle or trailer,
c) In the transportation of substances contrary to customs legislation and other laws or in other illegal works,
d) By a person who has consumed alcohol or drugs or a driver who is not specified as an additional driver,
e) In motor sports (including racing, speed determination, rally, endurance and speed trials),
f) In transporting loads/items that will damage the vehicle and exceed the loading limit,
g) Taking into account the brand and model of the vehicles, in places and conditions that are not suitable for the purpose of rental (such as terrain, mountainous terrain, sand, swamp, stream bed, etc.) and in places and roads that are not suitable for their technical structure and endurance, in short, unusual and in unsuitable road conditions,
7. Use of the vehicle:
a) Depending on the condition of the vehicle, it will be used by the TENANT who has a valid driver's license for at least 1, 2 and 3 years and/or the additional driver specified in the contract. Depending on the driver's license status (in case of a candidate driver, etc.), ALOCAR may collect additional insurance costs and/or additional security deposits to the rental fee from the TENANT. TENANT accepts and undertakes that he/she is aware of this situation and approves it. In case the TENANT's and/or additional driver's candidate driving license is canceled, the driver is obliged to return the vehicle immediately. Otherwise, you will be exempt from all judicial and administrative sanctions, etc. will be responsible for all damages.
b) The driver must be over the age limit specified in the General Rental Information and Conditions brochure.
c) The vehicle can also be used by persons (additional driver(s)) whose name(s) are registered on the contract by the TENANT at the beginning of the lease and who comply with the driver-related conditions defined in articles (a) and (b).
d) The TENANT is fully obliged to ensure that the person authorized to use the rented vehicle complies with all the conditions of this contract. Otherwise, the TENANT is fully responsible for all consequences that may arise.
8. The TENANT is obliged to pay the following, upon ALOCAR's request, under the conditions determined by ALOCAR.
a) The rental fee calculated based on the number of days rented according to the price list in force,
b) The TENANT shall pay the Damage Follow-up Assurance, Mini Damage Assurance, Super Mini Damage Assurance, Maximum Damage Assurance, Super Maximum Damage Assurance, Glass Headlight Mirror Assurance, Interior Parts Assurance, Optional Financial Liability, Personal Accident Insurance costs of the optional articles that he/she accepts by signing, Assurance packages to be offered by ALOCAR to the TENANT on the condition that he pays the price, one-way fee that may arise at the end of the rental and legally imposed taxes, with a service fee of at least 30% of the remaining fuel price in case the vehicle is delivered at a lower fuel level than the fuel level at which it was delivered. together with fuel amounts,
c) In case the TENANT pays the fee and chooses the exempt liability assurance package while renting a vehicle; If the TENANT provides ALOCAR with all the documents required to be provided in the contract and legal legislation (accident report, alcohol report, etc.) regarding the accident that occurred during the rental agreement, the damage and loss price in the said accident will be determined by ALOCAR. will be obliged to pay the amount within the scope of the exemption amount. Amounts above this amount will be evaluated by ALOCAR within the framework of general insurance conditions, within the content and limits of ALOCAR's policy.
In case the TENANT pays the Mini Insurance Package fee and chooses;
Within the framework of the Mini Insurance Package, if the TENANT provides ALOCAR with all the documents required to be provided in the contract and legal legislation regarding the accident in question (accident report, alcohol report, etc.), the general insurance conditions will be covered within the content and limits of the ALOCAR policy. will be evaluated within the framework of
In case the TENANT pays the Mini Insurance Package fee and chooses; The TENANT will not make payments for damage amounts that are below a certain amount determined by ALOCAR, as a result of making an accurate and complete written declaration to ALOCAR without the need for a report. If there are issues that are not covered by the policies and/or not accepted in accordance with the general insurance conditions (for example, if the TENANT drives under the influence of alcohol or drugs, does not provide accident reports and minutes, alcohol report, etc.), the entire cost of the damage in question will be paid by the TENANT.
d) If the TENANT does not accept the Mini Insurance package in case of an accident, the amount for which he is responsible, but in the event of an accident, if the TENANT is fined for alcohol, drugs or any other reason (failure to comply with general traffic rules), ALOCAR will not be liable to the TENANT for any liability incurred due to the accident. has the right to claim the repair costs of the damages and all expenses incurred due to the accident together with compensation. At the beginning of the rental, a pre-authorization for the approximate amount of the rental is blocked from the TENANT's credit card. The TENANT agrees in advance that he will not object to the rental fee, damage, and loss fee collections made with pre-authorization.
e) If the vehicle under the TENANT's lease is stolen, the TENANT is obliged to pay the cost of the vehicle or equipment according to the current purchase costs.
f) The following issues are not covered by insurance and are not covered by insurance. For this reason, these issues must be covered by the TENANT.
• Tire split regardless of accident,
• Damages caused by the rim, theft of the wheel cover and spare wheel
• Damage to license, plate, fire extinguisher and equipment
• Loss of the vehicle key and/or damage to the vehicle key due to use
• Any damage to the vehicle that is not covered by insurance
g) General insurance rules apply in case of vehicle theft, and in cases such as theft that are not described as theft by insurance companies, cannot be included in the scope of insurance, and insurance companies do not pay, the TENANT agrees in advance to pay the price of the vehicle and other damages.
h) ALOCAR cannot be held responsible for compensation for items stolen or stolen from the vehicle.
i) The TENANT is obliged to pay the damage costs that are outside the scope of the Compulsory Traffic Insurance given to 3rd Parties. However, if the TENANT pays the Optional Financial Liability assurance premium specified in this rental agreement, he/she is exempt from the damage cost in question (within the General Conditions of Insurance of the Association of Insurance and Reinsurance Companies of Turkey) up to the amount specified for the rented vehicle in the IMM policy. The TENANT is solely responsible for the parts exceeding this amount.
j) The TENANT is exempt up to the amount of the amount within the scope of Personal Accident Insurance for which he paid the premium amount at the time of the rental agreement. The TENANT is solely responsible for the parts exceeding this amount.
9. The TENANT accepts that he has received the vehicle in question in a sound and good condition, both mechanically and in terms of bodywork, and that there are no signs of damage or accident on the vehicle. (except for those specified in the rental agreement and vehicle delivery form) The TENANT shall be responsible for all kinds of mechanical, electrical and mechanical damage that occur due to usage error and/or carelessness and imprudence, and that cannot be claimed and collected from insurance companies within the scope of traffic insurance rules, in the vehicle received in a sound and good condition. It accepts and undertakes to pay all damages, losses and penalties, including the demands of other third parties, at the first request. (for example, transmission failure due to faulty gear shifting, continuing to use the vehicle even though the warning light is on, damage caused by hitting the underside of the vehicle, damage to parts such as tires and rims, drunk driving, cigarette burns, upholstery tearing, etc.) TENANT' If any damage occurs to the vehicle given to the driver, a damage tracking fee of 2,000 TL + VAT (Two Thousand TL + VAT) will be charged from the driver. Purchasing additional assurance packages other than the Damage Tracking Service Assurance does not prevent the allocation of the damage tracking fee.
10. TENANT agrees to pay the exemption fee specified in the table below according to vehicle groups in case of single-sided or double-sided accidents. In case of accident or theft, you must call the full support line at +90 554 349 7714 and obtain the official report/memorandum. Otherwise, the responsibility belongs to the TENANT.
Tire burst, glass breakage, and rim damage are not covered by the exemption insurance. If these damages occur, the damage costs that may occur will be paid by the TENANT.
11. In order to ensure regular maintenance of the vehicle it has received, the TENANT will regularly check the vehicle from the date of receipt until the delivery date and, when necessary, deliver the vehicle to the office from which it was received for maintenance. Otherwise, the TENANT will be responsible for any damages that may arise.
12. The vehicle used by the TENANT and mentioned above is protected by traffic insurance conditions. If the TENANT wishes to provide protection for himself, third parties and the rented vehicle with damage, optional financial liability and personal accident assurances, he has the right to benefit from these by paying additionally and additionally in cash. Otherwise, all administrative, criminal and legal (compensations, penalties, etc.) responsibilities will belong exclusively to the TENANT. However, the TENANT is obliged to pay the cost of damage caused by impacts from the upper parts of the vehicle or body (caused by bridges, balconies, branches or any other object), even if he has accepted traffic insurance and damage assurances. Although the TENANT has accepted damage exemption assurance (Damage, Voluntary Financial Liability Assurance and Personal Accident Insurance), he agrees to cover the damage liability and related expenses without objection in case the vehicle is damaged under the following conditions:
a) If he was under the influence of alcohol and/or drugs at the time of the accident,
b) In cases where the legal speed limit is exceeded (it is stated in the accident detection report that the accident occurred due to speed),
c) In cases where a traffic accident report is not prepared and an alcohol report is not taken and/or in intentional accidents,
d) In case of using a vehicle contrary to traffic laws,
e) In case of accidents and/or damages that occur as a result of the use of the vehicle by people other than the TENANT and the driver(s) specified as additional drivers in the rental agreement,
f) In cases where the price is not paid in accordance with the general conditions of the insurance policies of the Association of Insurance and Reinsurance Companies of Turkey and/or where the insurance companies do not pay for any reason.
13. TENANT and other authorized drivers (additional driver) must take the following measures to protect the interests of ALOCAR's insurance company in case of an accident during the rental period:
a) To obtain the names and addresses of relevant persons and witnesses,
b) To obtain photocopies of the driver's license, registration and traffic insurance policies of the party(ies) in double-sided accidents, and their information (driving license number, province of issue, traffic insurance policy numbers and name of the insurance company, etc.) in cases where photocopy is not possible,
c) Not accepting responsibility and guilt,
d) Not leaving the vehicle without taking adequate security measures,
e) In the event of an accident resulting in material, fatal or physical damage, immediately report the situation to the nearest police officers or relevant authorities,
f) To deliver the accident notification and relevant minutes and reports to ALOCAR within 6 hours at the latest,
14. ALOCAR cannot be held responsible in any way for the loss of any property carried or left in the vehicle by the TENANT. TENANT releases the lessor from any lawsuits, accusations, complaints and damages that may occur as a result of such loss or damage.
15. When the vehicle is not used by the TENANT, the TENANT is obliged to take the necessary precautions and lock the doors of the vehicle to prevent possible accidents or theft. In case the vehicle is stolen, the TENANT will be free from liability if he proves that he has taken the necessary precautions by returning the vehicle's license and keys and notified the relevant security authorities.
16. Material damages and treatment expenses to third parties and passengers in the vehicle are limited to the vehicle's compulsory traffic insurance limits, and all responsibilities and liabilities that exceed the policy limits and/or occur, including material and moral damages, belong to the TENANT.
17. Since ALOCAR does not manufacture the vehicle, it cannot be held responsible in any way for losses that may occur as a result of mechanical or manufacturing defects in the vehicle or its spare parts.
18. The TENANT will not use the vehicle/vehicles delivered to him for any purpose other than the purpose written in the registration and traffic documents and/or the purpose of use determined by this agreement, especially for the purpose of carrying cargo or passengers in a way that can be interpreted as commercial gain, for use within the scope of this agreement. Moreover, if it goes beyond the purpose of use written herein, any liability and risk that this may cause within the framework of all applicable legal legislation, including the Highway Traffic Law and the Highway Transport Law, will belong exclusively to ALOCAR. He knows that he can immediately recourse to him the sanctions, responsibilities and damages incurred, together with their accessories, and accepts all matters as they are.
19. The TENANT accepts and undertakes that the rented vehicles will not be rented to another person or organization in any way, and that they will not be used or sold to a person whose name is not written on the rental agreement and general rental conditions, regardless of the reason and condition. If the opposite situation is determined, ALOCAR's damage assurances will not be valid and all damages and losses will be covered by the TENANT. Additionally, if it is determined that the vehicle has been rented or used by another person, ALOCAR reserves the right to demand a penalty fee of up to 5 times the vehicle rental fee invoiced for the relevant vehicle. If the vehicle in question is sold or attempted to be sold to another person, ALOCAR will reserve the right to demand and collect a fee at least equal to the vehicle value as a penalty request. TENANT accepts and undertakes to meet such demands of ALOCAR in cash and in lump sum, at the first request.
20. In cases where the vehicle is banned from traffic and/or prevents the vehicle from going to traffic due to the TENANT, in cases where the vehicle is not allowed to be used, loss of earnings of unused days, all parking expenses if the vehicle is towed to the parking lot, judicial and administrative penalties are issued, these penalties include banning from traffic. All damages that have arisen and will arise due to this, etc. All expenses will be covered by the TENANT. ALOCAR will carry out the necessary procedures regarding picking up the vehicle from the parking lot and monitoring the process, and the expenses related to these operations will be covered by the TENANT. ALOCAR will invoice these fees to the TENANT together with the rental fee as a service fee, and the TENANT accepts and undertakes to cover all losses incurred and to be incurred by ALOCAR related to the rental period.
21. SMOKING IS PROHIBITED in ALOCAR vehicles. If smoking is detected in the vehicle, a penalty of 1,500 TL + VAT (One Thousand Five Hundred TL + VAT) will be imposed due to violation of the ban. Damages caused by smoking are also the TENANT's responsibility, and the cost of the damage will be borne by the TENANT.
22. TENANT cannot take the vehicles outside the borders of Türkiye. Otherwise, all damages incurred and to be incurred will be covered by the TENANT. If the vehicle taken abroad without ALOCAR's approval is not returned despite request, the cost of the vehicle will be covered by the TENANT.
23. If the TENANT carries goods and passengers, ALOCAR cannot be held responsible for any damage that may occur to the transported goods or passengers, the responsibility belongs exclusively to the TENANT and/or its driver. If the TENANT carries out this transportation irregularly, any administrative and judicial penalties imposed on ALOCAR will be invoiced to the TENANT. In addition, the rental fee will be charged during the day when the vehicle subject to the contract is banned from traffic, and any additional expenses that may arise in connection with this issue and all damages that have occurred or will arise will be covered by the TENANT.
24. Bridges, highways, etc. to the TENANT. OGS, HGS etc. for transitions. Passage systems are supplied. These transitions will be invoiced to the TENANT as transition fee + VAT. ALOCAR reserves the right to charge a service fee for transit systems.
25. ALOCAR reserves the right to charge an AdBlue fee for diesel car rentals, depending on the km traveled during the rental period.
26. TENANT, bridge, highway, etc. If they use private businesses for their crossings, they must pay the tolls in cash. If they submit their cash payment vouchers to ALOCAR rental offices, their responsibilities regarding the passes for which they have submitted their vouchers will be eliminated. In cases where the TENANT passes without paying cash, he/she must submit the transit vouchers for use to ALOCAR rental offices. TENANT, HGS, OGS etc. whose pass slip is not delivered. accepts and undertakes that he/she is liable to pay any penalty that may arise regarding their use.
27. ALOCAR delivers all its vehicles washed and clean. TENANT accepts and undertakes that upon delivery of the vehicle, the vehicle must be washed and clean as it was received. ALOCAR reserves the right to collect a vehicle cleaning fee from the TENANT for vehicles that are not delivered washed and clean.
28. ALOCAR accepts and undertakes to pay the fees stated on the traffic penalty reports imposed on the relevant vehicle to the relevant institutions. These fees will be recourse to the tenant. TENANT Articles 67/1 -d (drifting/sudden handbrake etc.), 23/4 (driving a registered vehicle without a plate), 36/3-a – 36/3-c (driving a vehicle without a driver's license) of the Traffic Law No. 2918 Driving while driving license has been revoked), 48/5 (driving under the influence of alcohol), 48/8 (driving while taking drugs or stimulants), 48/9 (preventing the use of technical devices to detect alcohol and stimulants). early payment discount for traffic fines etc. He/she accepts that he/she will not claim any price reduction right from ALOCAR. ALOCAR will collect the penalty amount from the customer without any discount for the penalties arising from the relevant articles. ALOCAR provides early payment discounts etc. for traffic fines that damage the vehicle and are issued other than the specified items. will offer the right to any price reduction to the TENANT. ALOCAR reserves the right to charge a service fee for each traffic ticket.
29. In case of accidents that may occur due to traffic rule violations (excessive speed, wrong direction, traffic light rule violation, drift, scissors etc.) of the TENANT or the users to whom the vehicle has been delivered; If it is determined that the traffic rule violation was made by the TENANT or the user to whom the vehicle was delivered in the traffic accident detection reports to be kept regarding these accidents, the damages that may occur in the vehicle, regardless of the fault rate of the TENANT or the user to whom the vehicle has been delivered and whether it is covered by the insurance or traffic policy. The penalty clause in the full amount of the repair and loss of value determined by an independent expert appointed by ALOCAR will be invoiced to the TENANT by ALOCAR.
30. The fuel brand used in the vehicles is at the TENANT's discretion and the costs of malfunctions resulting from fuel errors will be covered by the TENANT. The oil companies and the TENANT will be responsible for covering fuel-related damages. Although the TENANT has the right to choose the fuel brand used in the vehicles subject to the contract, the costs related to the elimination of damage that may arise due to not using fuel of the quality specified in the vehicle's user manuals will be invoiced separately to the TENANT.
31. If the TENANT does not comply with any article of this agreement, especially if it does not deliver the vehicle on the agreed date, ALOCAR has the authority to immediately take back the vehicle, regardless of where the said vehicle is, without the need for prior warning and the tenant's permission. The TENANT is not responsible for the loss or damage of objects or items in the vehicle during the retrieval of the vehicle by ALOCAR.
32. ALOCAR may terminate the lease agreement and this contract without giving any reason. Due to this termination, the TENANT accepts and undertakes that it cannot make any demands from ALOCAR under any name. Otherwise, the rental fee will continue to be charged based on the current price list for each day that is not delivered.
33. In case the reservation period is extended, additional services received (such as insurance, additional driver) will be added to the total amount daily as the number of extended days. If the vehicle is returned on dates and times later than the contractual return date and time, a late return fee will be charged depending on the delay period.
34. TENANT will make payments by credit card, mail order or bank transfer. In addition, TENANTS working with a current account will make their payments within 7 days after the invoice is issued. TENANT accepts, declares and undertakes to pay default interest in the amount of twice the advance interest rate of the Central Bank of the Republic of Turkey (CBRT) as of the invoice date, without the need for any warning or notification, in case the rental fee and other fees and legal payments within the scope of the contract are not paid.
35. TENANT will benefit from the Loyalty Program applied by ALOCAR to its leasing customers during the rental period. TENANT's earnings in the program will be reset at the end of the 1st year from the day of rental. TENANT accepts and undertakes that he/she will not make any demands from ALOCAR, under any name, for the deleted points that he/she has not used in due time.
36. If the contract period ends, the TENANT declares that the contract has ended without the need for any warning and that failure to deliver the vehicle despite the expiry of the contract for any reason constitutes a crime, and that the vehicle is used outside the rental period by other than the TENANT and/or the substitute user specified in the contract and/ He declares that he is aware that if he drives or drives illegally, he will not be able to benefit from any insurance, guarantee or legal rights in terms of damage and liability, and that he will not make any other external notification regarding these issues.
37. The TENANT accepts, declares and undertakes that in case of non-payment of the rent, ALOCAR VEHICLE RENTAL LIMITED COMPANY is authorized to take a provisional lien or provisional injunction decision without providing any guarantee.
38. THE TENANT accepts in advance that ALOCAR's book records and documents are valid and sufficient legal evidence in accordance with Article 193 of the Civil Code.
39. ANTALYA Courts and Enforcement Offices are authorized to resolve disputes arising from this contract.
